TESTIMONIALS

Hear what Southwest Florida home and business owners have to say about working with Jackson Pools.

I have had the BEST experience with Jackson Pools! They have been the easiest, nicest and attentive people to work with! From top down, the owner, office staff and the wonderful guys who have been at my house every day have been amazing. Thank you, thank you, thank you!!

Nancy Farias

All of the Jackson workers knew exactly what to do and how to do it. They were also very polite and friendly. Chad and the office people were also great. Chad came to see the pool and check on progress. Everyone was available for anything you needed. Thank you again for building us a beautiful pool.

Colleen Dugan Eberhart

I hired Jackson Pools Inc to design and build my Backyard Resort Pool in North Naples. From the very start, Doug Walker was responsive and worked with me to create a perfect design. He managed the job from design to completion and kept us informed and sent pictures while we were out of town. The entire project was a success and I found Jackson Pools to be very professional and a pleasure to work with. I highly recommend Doug and Jackson Pools, Inc. I LOVE my pool!

Christine A.

The Jackson team did an amazing job on installing our pool. Daniel and his team worked hard to complete the pool right on time and there was very little construction related effects to the yard getting all the heavy equipment in and out of the back yard.

A great team and very polished and professional. Highly recommended.

We love the pool and use it every day.

Ron and Pam Dennison

Jackson Pools, Inc., built our pool last year and it is beyond fabulous. It’s top quality and we are so thrilled with our new pool. Chad Jackson, Kim and their team are wonderful to work with. We look forward to enjoying our pool for many years to come. We will continue to recommend Jackson Pools, Inc. Thank you again for building us a top quality and amazing pool with a gorgeous paver deck.

Heidi Clay

Jackson Pools and their new resort quality pool looks amazing in my back yard. With just 10 days left to Mother’s Day last year, Chad and his team started construction and had a pool ready to swim for my wife and kids in just 9 days (one day before Mother Day)! Anyone thinking about getting a pool must check out the new design and process. It’s like getting a $100,000 zero edge pool in my back yard but paying much, much less!

Daniel Miller

We loved the clean and modern design of the resort style pool. It only took about three weeks for the pool to be completed from start to finish. We thought it would take 4-6 months because that’s what our friends kept telling us, but it was so fast!

Nancy Ellis

We are first time pool owners and are enjoying the pool and hot tub more than we ever imagined! Because we don’t have a pool cage we wondered how hard it would be to keep the pool clean. The backyard pool design is so smart how the filtration works and keeps the pool so clean. I rarely have to skim things off.

The clean, modern design is beautiful day or night. Jackson Pools has excellent customer service and we would highly recommend them!

Marcy Russo

I don’t usually write reviews, but I felt compelled to share my experience to help potential customers. Jackson Pools is truly a standout company! I’ve had nothing but positive experiences, and I’ve heard the same from contractors and even inspectors—everyone knows that if Jackson Pools built it, it’s done right.

I’ve heard plenty of horror stories about other pool companies, but my experience with Jackson Pools has been nothing but smooth. Despite a lengthy process due to engineering and permitting, Jackson Pools stuck with me the whole way. From design, engineering and installation, their guidance was invaluable, and I couldn’t have done it without them.

Janet Shobe

We are extremely happy with our decision to have Jackson pools make our outdoor dreams a reality. Cody was fantastic to deal with throughout the entire process. Any and all questions were answered promptly and professionally. The date of completion was spot on which doesn’t seem to be the case with many other companies. The jobsite was clean and Jackson’s employee’s were all professional. The quality of their work is second to none and we are extremely happy with our pool, spa and outdoor area.

Dylan Goodwin

We had an excellent experience with Mike and Cody and the team at Jackson Pools. Mike was extremely helpful when designing our pool to maximize our yard, and Cody was exceptional during the build process. He kept us up to date, informed us next steps, and was always available via text or phone call for any questions we had. I was most impressed by the speed in which the team worked to build our pool. I’d highly recommend this team for anyone looking to build a new pool.

Jon Hansen

Outstanding Experience from Start to Finish – Jackson Pools Sets the Standard

I cannot say enough great things about Jackson Pools. From the very first conversation to the final result, this team delivered excellence at every step. Salesman Mike Bell was knowledgeable, honest, and never pushy—he truly listened to what we wanted and guided us with confidence and professionalism.

Cody, the project manager, was phenomenal. Communication was clear, timelines were met, and every detail was handled with precision. It’s rare to find someone so organized and proactive—he made the entire process smooth and stress-free.

A special thank-you to Kim, Vice President, for leading a company that clearly values quality, integrity, and customer satisfaction. You can tell this starts at the top and flows through the entire team.

Steve and Reid also deserve major recognition for their hard work, craftsmanship, and attention to detail. Their dedication truly shows in the final product.

If you’re considering a pool company, look no further. Jackson Pools exceeded our expectations in every way, and I would recommend them without hesitation to anyone looking for top-tier quality and service. A truly exceptional customer-oriented experience!

****Update 2/27/2026****

I felt compelled to write an update to my original review because Jackson Pools has continued to exceed our expectations in ways that truly deserve recognition.

In today’s world, it’s rare to find a company that genuinely understands what customer service should look like. Jackson Pools doesn’t just meet expectations — they redefine them. Their responsiveness, professionalism, and willingness to go above and beyond have been remarkable even after the project was completed.

Every interaction has been handled with urgency, respect, and a true desire to make sure we are completely satisfied. There’s no runaround, no delays, no excuses — just accountability and follow-through. That level of consistency speaks volumes about the leadership and culture of this company.

What stands out most is that you never feel like “just another customer.” They treat you like a priority, long after the contract is signed and the pool is finished. That kind of service is rare, and it’s the reason I continue to confidently recommend Jackson Pools.

Exceptional craftsmanship built our pool — but exceptional customer service has made us lifelong advocates.

If you’re on the fence on hiring a pool contractor – rest assured that Jackson Pools will leave you 100 percent satisfied.

Andrew Maniscalco

Jackson Pools delivered when it came time to build our dream pool. I interviewed multiple companies before coming across Jackson Pools and from my first meeting I felt like I was heard and I had found the right builder for our pool. Cody was our construction manager and he kept us up to date on a regular basis and explained the process as we went. He responded quickly when we had questions and was available to troubleshoot when needed. Our pool was completed ahead of schedule and we now have a gorgeous pool and our area of zen that is being used on a daily basis thanks to Jackson Pools!

Kristen Blue

Just finished our pool. Reid and Dane both did an amazing job as far as the design and the install. They both have gone above and beyond.We could not be any happier. Highly recommended the two of them to do your work!! The communication through the entire process was amazing, don’t matter the time of day. They answered all of my questions!! I’d do it all over again!! Five stars isn’t enough for superstars!!

Matt Watson

We are excited to be working with Daniel Paiva at Jackson Pools. We were lucky that he was referred to us from some great friends who had worked with him in the past (and we love their pool). He has been as knowledgeable and easy to work with as they said. We could tell after meeting him the first time that we had made the right choice! Daniel has been super responsive to all of our questions and has given us great advice as we designed our pool area. I have already passed his name on to others 🙂

Mari Krauss

Hello everyone, my name is Andrea and I have a house in Cape Coral, Florida. Recently in September of 2024, Jackson Pools finished the construction of our beautiful new infinity pool/spa. Mike was my first point of contact in designing my pool and bidding and Cody was my project manager – I was extremely lucky to have worked with them both. We started this journey by meeting with three different pool companies and comparing what each of them had to offer. From start to finish, Jackson pools, was the best priced and couldn’t have been more responsive, helpful, and professional. Cody and his team made sure that we had all of the advice and guidance needed, to make the smartest decisions at every single step of the process. Jackson Pools and everyone involved was deeply invested in delivering us our perfect new pool! The entire team was friendly and we were always very comfortable with each staff member that was working/assisting with this project. Throughout the process of installing a pool, there is are a variety of tasks that are required by both the homeowner and Jackson Pools. Cody made sure that we were able to do what was required as soon as possible and he was there to assist us all the way through. From the day that the permit was complete, it only took about 6 weeks for us to have water, and 8 weeks for us to enjoy our new sensational paradise. I would recommend Jackson Pools to any of my friends or family that may be interested in building a pool The process of installing a pool may be a tall order, contact Jackson Pools to relieve some of the stress and work with true professionals. Thank you again to Cody, Mike, and everyone at Jackson Pools for my beautiful pool – can’t wait to start creating lasting memories!